Modern Slavery Statement for Twickenham Carpetcleaning

Twickenham Carpetcleaning is committed to conducting business with integrity, fairness, and respect for human rights. This Modern Slavery Statement sets out our zero-tolerance policy toward modern slavery, human trafficking, forced labour, child labour, and all forms of exploitation in our operations and supply chain. We recognise that the cleaning and service sectors can present risks, and we take active steps to prevent abuse, protect workers, and ensure ethical practices across our activities.

Our approach is grounded in compliance, accountability, and continuous improvement. We require all personnel, contractors, and business partners to act in line with our ethical standards. Any breach of these standards is treated seriously and may result in suspension of business, investigation, or termination of the relationship. Modern slavery has no place in our business, and we expect the same principle to be upheld by everyone we work with.

Our Policies and Risk Management

As part of our commitment, we maintain clear procedures to identify, reduce, and address slavery and trafficking risks. These procedures include due diligence checks, workforce monitoring, and regular review of employment practices. Twickenham Carpetcleaning also seeks to ensure that wages, working hours, and treatment of workers are lawful and humane. We do not tolerate debt bondage, withheld identity documents, or any coercive control over workers.

Supplier Audits and Ethical Expectations

We apply supplier standards that require suppliers to confirm their own compliance with anti-slavery laws and ethical labour practices. Where risk is identified, we may conduct supplier audits, request evidence of workforce controls, and review recruitment and subcontracting arrangements. Suppliers are expected to maintain transparent records and cooperate with assessments designed to verify lawful labour conditions.

If a supplier fails to meet our standards, we will work with them to correct the issue where appropriate. However, if serious concerns arise or remedial action is not taken promptly, we will consider ending the relationship. Our procurement decisions are informed by risk, and we give preference to suppliers who demonstrate strong governance, lawful employment processes, and respect for workers’ rights.

We also expect managers and supervisors to remain alert to warning signs such as restricted movement, unusual dependence on third parties, poor housing conditions tied to employment, or reluctance by workers to speak freely. These indicators are taken seriously and escalated for review.

Reporting Channels and Whistleblowing

Twickenham Carpetcleaning encourages all workers, suppliers, and other stakeholders to report concerns about modern slavery or labour exploitation without delay. Reporting channels are available internally through line managers and designated compliance personnel, and concerns may be raised confidentially. Retaliation for good-faith reporting is strictly prohibited.

Every report is assessed promptly and handled with discretion. Where necessary, we will investigate, preserve evidence, and take corrective action. Allegations may lead to interviews, document reviews, site inspections, or engagement with external experts where appropriate. We aim to create a culture in which people feel safe to speak up when something does not appear right.

Awareness is a key part of prevention. We provide relevant staff with information on recognising signs of exploitation and on the steps to take if concerns arise. This supports our wider objective of maintaining responsible and lawful practices across the business.

Annual Review and Continuous Improvement

This statement and the measures supporting it are reviewed annually to ensure they remain effective, proportionate, and aligned with current law and risk exposure. The review considers supplier performance, audit findings, incident reports, training completion, and any emerging sector risks. Lessons learned are used to strengthen policies and controls.

Twickenham Carpetcleaning remains committed to continuous improvement in the prevention of modern slavery. Through robust oversight, supplier audits, open reporting channels, and an annual review process, we aim to uphold a workplace and supply chain founded on dignity, transparency, and accountability.